When Sorry isn’t Enough
By: Chapman, Gary D
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Material type: 
BookISBN: 9788184959277.DDC classification:
| Item type | Current location | Collection | Shelving location | Call number | URL | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|---|---|
| Books | Panampilly Nagar | Self Help | Book Cart | PPP-NF-R1-S5 (Browse shelf) | 1049140 | 1 | Available | B1049140 |
Real life involves real people who make real mistakes. And sometimes saying “I’m sorry” just isn’t enough.
But, the good news is that you can learn the art of apology. Through their research and interaction with hundreds of individuals, counsellor Dr. Jennifer Thomas and Dr. Gary Chapman, author of the revolutionary 5 Languages, have discovered five fundamental aspects or “languages” of an apology:
• Expressing Regret – “I am sorry.”
• Accepting Responsibility – “I was wrong.”
• Making Restitution – “What can I do to make it right?”
• Genuinely Repenting – “I’ll try not to do that again.”
• Requesting Forgiveness – “Will you please forgive me?”
In 'When Sorry Isn’t Enough', you will learn how to recognize your own primary apology language while speaking the languages of those you love. Understanding and applying the five languages of apology will greatly enhance all of your relationships.